Human-First Support

Contact Us

Reach the team behind India’s AI-powered accounting automation. From demos and onboarding to billing and workflow support, we’re here to help.

Send a Message Email Support
1 business day Meaningful response target
AI + human Support workflow approach
Monday–Saturday Dedicated availability window
Open support queue 18 active conversations Sales, billing, GST, exports
Customer satisfaction 97% Helpdesk benchmark
Docuro AI contact support dashboard illustration
Contact Information

Choose the channel that fits your query best.

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Email Support

Fastest for detailed, documented responses and account-specific help.

support@docuroai.in
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Phone Support

Speak to our team for urgent help or guided onboarding discussions.

+91-7388913179
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Business Location

For registered operations and coordination-related business communication.

India
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Working Hours

We support finance teams across the active Indian business week.

Monday–Saturday, 10:00 AM – 7:00 PM (IST)
Business & Sales Enquiries

Enterprise-ready conversations for firms, finance teams, and partners.

Enterprise Onboarding

Get guided rollout support for teams evaluating Docuro AI across multiple users or clients.

Demo Requests

Schedule a walkthrough aligned to GST workflows, invoice processing, and Tally export operations.

Partnership Discussions

Talk to us about reseller opportunities, strategic collaborations, and firm enablement programs.

Integration Support

Discuss Tally, ERP, reporting, and custom operational workflow requirements with our team.

Technical Support

Support built around real accounting operations, not generic tickets.

Account Support

Help with login issues, setup, roles, permissions, and access recovery.

Billing Support

Resolve payment questions, subscriptions, renewals, and Razorpay transaction issues.

AI Processing Help

Understand invoice extraction behavior, confidence review, and processing outcomes.

GST Workflow Support

Clarify workflow configuration, categorisation, and filing-oriented reporting steps.

Tally Export Assistance

Troubleshoot formatting, handoff issues, and export-readiness questions.

Bug Reports

Share product issues, unexpected platform behavior, and feature improvement requests.

Get in Touch

Secure Communication We never ask for passwords or full financial credentials over support channels.
Support Metrics Queries are logged, tracked, and handled with a documented support workflow.
Privacy Protection Messages are handled in line with the Docuro AI privacy and security standards.
Usually replies within a few hours Secure & encrypted

By sending this message you agree to our Privacy Policy. We never share your details.

Trust & Security

Professional communication backed by fintech-grade discipline.

Secure Communication

Messages are handled through structured support workflows with clear internal visibility controls.

Privacy Protection

Support discussions are treated with confidentiality and aligned with Docuro AI privacy practices.

Human Support

Helpful responses from people who understand finance operations, not generic outsourced replies.

AI + Human Workflow

AI supports speed and classification, while human teams provide context, escalation, and judgment.

Enterprise Reliability

Built to serve firms and businesses that expect accountable operations and dependable follow-through.

Need Help with Accounting Automation?

Talk to the team that helps firms move from manual work to AI-powered workflows.

Ask for a demo, clarify a billing issue, or start an enterprise discussion. We’ll respond with clarity and care.

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